Partner with Natural Retreats - Aspen
Nested in the heart of the Elk Mountains at the head of the Roaring Fork River valley, Aspen is globally recognized for world-class terrain, culture and service. Anchored by legendary skiing at Aspen Mountain, Aspen Highlands, Snowmass, and Buttermilk, the town also boasts award-winning restaurants, galleries and events, including the ESPN X-Games and Aspen Food & Wine Classic. With in-house staff who have called the community home for decades, our experience managing Aspen homes ranges from ski-in, ski-out condos to private ranches.
More Peace of Mind Through On-Site Management
With on-site maintenance, housekeeping, and guest services teams, we can swiftly respond to your property management needs, while ensuring your guests enjoy a seamless experience. Our full-service approach leads to self-perpetuating returns for our owners: with better service, guests become more willing to pay higher rates, and more likely to book repeat reservations. Our in-house approach also allows our team to become knowledgeable of your home’s management needs, giving you peace of mind that as your revenue grows, your investment remains well maintained.
More Qualified Guests Through Global Sales and Marketing
In addition to comprehensive creative marketing campaigns, Natural Retreats has built relationships with industry-leading partners to ensure your home reaches maximum exposure to qualified guests. Our relationships range from elite travel agencies and global brands like Homes & Villas by Marriott to local real estate offices, property management firms and local tourism bureaus, including the Aspen Chamber Resort Association and Visit Snowmass. We also invest heavily in photography and copywriting to showcase the unique features of every property.
“You really get the best of both worlds with Natural Retreats. Their knowledge and care of my property is outstanding and their commitment to service Is unmatched. The amount of repeat guest business I see year after year gives me great confidence in what they are doing and how they are running their business. I couldn’t be more pleased with our partnership.”
Owner - Greg C. - Northside Villa - Park City, UT
“The Natural Retreats team has consistently provided us with a complete spectrum of professional and expert luxury property management services. The entire team delivers on the promise of enthusiastic, personal, and hands-on collaboration regarding our home. To them, our home is exactly that – a home that we choose to share with others, not a “rental unit” commodity. We highly value the partner relationship that we have with the team for many reasons, which include: dedicated property management; ease of communication; the high quality of guests that rent our home; their local market expertise; and big company benefits with a truly personal touch and peace of mind.”
Owners - Mike & Margi M. - Moondance Lodge - Big Sky, MT
“We are thrilled with the excellent property management that Natural Retreats consistently delivers for our vacation rental property. They provide superior management services, which include the caring for and marketing of our home, and a focus on delivering an exceptional guest experience. From providing superb home cleanliness, to facilitating routine maintenance tasks, the Natural Retreats’ team caters to our home as if it was their own. Their diligent property management has resulted in our benefiting from significant income from our home. We also have peace of mind that our vacation home is being cared for by the best property management team!”
Owner - Ora P. - Sea La Vie - Sea Islands, SC
More Revenue with Expert Yield Management
Managing the optimal rates and minimum stay requirements of a ski home is a bit like skiing itself. You’re constantly adjusting to the current terrain and relying on experience to stay ahead of the curve. This is how the Natural Retreats team operates: with proactive strategies based on experience. Automated pricing strategies are inherently reactive. An algorithm sets rates based on historical data, but it can’t adjust for real-time conditions, whether it’s a sign that “peak colors” will arrive early, or that a late storm will extend the season. We capture the events that algorithms can’t catch.
More Transparency with Seamless Communication
We bring the same approach to owner communications that we do guest services. As General Manager in Aspen, I am your single point of contact. This means I can develop detailed knowledge of your needs and goals so I can make the most effective recommendations. As a homeowner, you’ll also have access to Natural Retreats’ cloud-based Owner’s Portal, which shows you maintenance activity, guest reservations, monthly statements, revenue and booking sources for the season, all in one place. You can also use a real-time reservations calendar to book personal or friends & family stays. Finally, as a Natural Retreats owner, you’ll have the benefit of our team to assist you with trip-planning, reservations and departures so you can enjoy hassle-free vacation time with the same hospitality that your guests receive.
More Service for Homeowners and Guests
I don’t consider myself to be in the home management business; I’m in the hospitality business. This is one reason I love Natural Retreats’ approach: we truly make guests feel at home and homeowners feel like guests. Local experience allows us to do that. What ski runs soften up first? What hike offers the best fall colors? Where’s the best place to grab a draft beer afterward? It might be in that cooler at the trailhead, or maybe a rooftop in town where you can watch the sunset on Independence Pass. We make these moments yours.
Meet Your General Manager
Charley Case is our General Manager in Aspen, overseeing our local operations. A few words from Charley about himself, "I spent my first two ski seasons in Aspen working at the Holland House Lodge. The staff of six lived in the basement, served breakfast, cleaned rooms, and skied every day. I’ve been hooked on hospitality and Aspen for 20 years now, working my way from housekeeper to General Manager. I look forward to sharing your home and the incredible Roaring Fork Valley with your guests, including the awesome backcountry. We have a million acres of backyard, and we don’t have to mow any of it!"
Natural Retreats is known for distinctive vacation rentals in remarkable destinations. We pair our handpicked properties with resort-style amenities and services, delivering exceptional vacation experiences throughout each of our destinations. Our local team are experts in high-end home management providing you personalized care, housekeeping, security, maintenance, and consistent owner communication. We serve as your local hosts to guests providing dynamic sales, marketing plans, and seamless booking experiences.
Our standard agreement is for 12-months from the effective date and renew for an additional year at the end of the term unless either party provides advanced written notification of their intent to cancel per the terms and deadlines of your management agreement. You may cancel the agreement at any time with sufficient notice.
Our owners make personal and friends/family reservations via our propriety owner's portal. Our owner's portal is a web-based system which you can access through any computer/phone/tablet without the need to download an app. You'll have the ability to add notes or requests that pass directly to our sales and operations teams to any reservation booked in through the owner's portal.